FREE SHIPPING ON UK ORDERS OVER £50
There are currently no major delays to deliveries. As we hold stock of all "in stock" items in our Northampton fulfillment centre we are able to get your order to you quickly. The teams in the fulfillment centre are working within all the Covid-19 safety guidelines and longer working days (with more shifts) enable higher levels of safety for our staff, with smaller work bubbles and additional cleaning.
Please note, if you select "next business day" delivery at the checkout you will receive the DPD next working day service. This is the fastest and most reliable service we offer. However, we cannot guarantee that this will always arrive the next day. We are experiencing a very small percentage of delays due to the volume of packages Nationwide being transported by DPD. To avoid disappointment, we advise customers to allow 2 working days for the delivery when choosing this delivery option.
We don’t include prices on our packing notes, so it's easy to send a gift directly to the recipient.
We may also be able to include a message on the packing note, if you email us before 4pm with the message you would like to include.
We are happy to offer an extended returns window of 60 days on all orders placed before Christmas Day 2020. This includes items purchased from our Sale section.
Please send any delivery or returns feedback to firstname.lastname@example.org, we rely on your comments to continue to improve our service.
For more information on our UK and International delivery services please select below or read our FAQs. If anything is not covered please use the chat option for the fastest response.
To see details on our Returns policy please click here.