FREE SHIPPING ON UK ORDERS OVER £50
We are happy to offer an extended returns window of 60 days on all orders placed before Christmas Day 2020. This includes items purchased from our Sale section.
UK Delivery Options
We have a range of delivery options for customers in the UK designed to give you the most flexible and low-cost delivery charges possible without compromising on service. All orders are fully trackable using the link you will receive in your order dispatch confirmation.
This is a breakdown of the services for areas not designated as “remote”:
- Saturday Delivery (Thursday 4pm-Friday 4pm Only): This Saturday delivery service is available exclusively after 4pm on Thursday and before 4pm on Friday. It is not possible to hold orders placed outside of this window for Saturday delivery.
- Next Business Day: Order before 4pm and your parcel will be with you on the next working day via DPD.
Please note, DPD will do everything they can to achieve the goal of next day delivery however it is not 100% guaranteed. Please factor in 2 days to receive your order if you have a gift or other deadline, just in case.
- Standard – Tracked 24 delivery: Order before 4pm and your parcel will be with you on the next working day via Royal Mail Tracked 24.
Please note, Royal Mail will do everything they can to achieve the goal of 24 hour delivery however it is not 100% guaranteed. Please factor in 2-3 days to receive your order if you have a gift or other deadline, just in case.
- Economy – Tracked 48 delivery: Order before 4pm and your parcel will be with you in 2 working days via Royal Mail Tracked 48.
Please note, Royal Mail will do everything they can to achieve the goal of 48 hour delivery however it is not 100% guaranteed. Please factor in 3-4 days to receive your order if you have a gift or other deadline, just in case.
UK Delivery Charges
Below is a summary of our delivery charges in the UK:
- Orders with a basket value of £9.99 or less will be charged £7.00 for delivery
- Orders with a basket with a value between £10.00-£19.99 will be charged £5.00 for delivery
- Orders with a basket value of £20.00 – £49.99 will be charged £3.00 for delivery
- All orders with a basket value over £50.00 will be delivered using the most appropriate service free of charge
- All orders with a basket value over £150.00 will have a FREE Next Business Day service option to choose at the checkout
Delivery Cut-off for the weekend
Please note: Our delivery cut off for same day processing is 4pm, so if you order after 4pm on a Friday you should expect your order to arrive on Tuesday on the “Next Day” service.
Upgrade Delivery Speed
Any order with a basket value under £150.00 can be upgraded to Next Day Signed For services for a £3 delivery surcharge on top of any base shipping charge.
Click and Collect
We don't currently offer a click and collect service. However, if you select our Next Business Day service your order will be dispatched via DPD. Once your order has been dispatched from our warehouse you will receive your tracking details. At this point you will be able to choose to adjust the day/time of your delivery, deliver to an alternative address or collect from a DPD collection point - of which there are 1000s nationwide to choose from and there is usually at least one on every local high street.
Remote / Offshore Locations
We use Royal Mail and DPD as our UK carriers. If you are lucky enough to live somewhere remote you are probably well aware of some of the differing service levels and costs you can expect. Please add on 2-3 days to our stated delivery times.
Remote places are defined by DPD services as: Scottish Highlands, islands, Northern Ireland, Channel Islands and Scilly Islands.
Orders with DPD will incur an additional charge (specified at checkout) and take longer to arrive, Royal Mail do not charge more, but they will take a little longer to deliver in certain locations.